Name: How Robinhood Reshaped the Trading Landscape for an Entire Generation
Uploaded: 2025-11-26T19:30:00Z
Duration: 4 min 27 s
Description: Jack Hough talks to Steve Quirk, chief brokerage officer at Robinhood, about trends in retail investing.

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Jack Hough talks to Steve Quirk, chief brokerage officer at Robinhood, about trends in retail investing.

https://m.wsj.net/video/20251126/a9cbdcc6-f060-4fc9-a15e-396924e25946/1/hls/manifest-hd-wifi.m3u8

How Robinhood Reshaped the Trading Landscape for an Entire Generation

Steve, I have a lot of questions and I think many investors do looking at your stock price up well over 1000% over the past couple of years. So I guess question one is what the heck is going on? For people who missed it, who didn't see it coming, what did they, what did we miss? What should we have been watching? What should we be watching now? What's going on?

I would say if there was a theme to what's happened with not only our stock price but just our customers and what's been happening in the market overall, retail has just become, it's become more of a presence and a force in the market overall and it's reflected in equity options, volume options, crypto options, margins share, even in things like IPOs which now, in years past, those would be really more designated for high-end investors and people with extreme wealth and now there's more participation by retail and that's obviously our sweet spot. We have 26 million customers that average age of early 30s and half of 'em are brand new to the market and so they're very diverse, they're very young but they're very passionate about investing and they've become a force.

Why Robinhood and here's what I mean by that. You have a market value of over 120 billion dollars right now. People probably first heard about Robinhood is, "hey, there's this, you heard about this new broker, they don't charge you anything for stock commissions," right? Crazy like we knew that stock commissions were racing lower and lower. Here's an outfit charging you zero and folks in the back of their mind probably said, "well, that's not gonna work. How can you do business?"

Too good to be true, yeah.

"Not charging people?" But when I look today, other companies out there that were sort of these discount or online brokers, E*TRADE, they got bought, 13 billion dollars. Ameritrade got bought, 26 billion dollars. And here's your company, a multiple of those values. Why Robinhood, what is it that has made you the giant gorilla now in this space?

So I should give you some historical perspective. I came from those places that you mentioned. I was part of TD Ameritrade when I was acquired by Schwab and I was part of a smaller entity called thinkorswim which acquired TD Ameritrade. But while I was at TD Ameritrade, we also bought Scottrade. So I've just seen a lot of consolidation in the industry. And I think what puts Robinhood in such a unique position is we essentially have today and tomorrow's segment of investors and that's quite exciting because they think about investing as much as they do it in a similar manner to generations before, they also do it slightly different and I'll give you examples of that. I'm a little on the older side but the traditional manner for a retail customer to get into the market was to buy an equity or a fund, an ETF and then sort of put together a portfolio, explore other products. Maybe I get to something like options or futures or currencies or one of the other asset classes and I might even get all the way to crypto. But in today's day and age, the vectors for people to enter into the market are so much different. A lot of people come into the market through crypto. A lot of people come into the market through event contracts or things like that and then they discover the other facets of the offering and they say, "oh, you know what? Okay, I came in through crypto or event contracts and now I'm at this point where I kinda want a retirement account or a yield account or even have some of my assets advised" which we provide them the ability to do. And so I think it's just an interesting time in the market. If I'm a person who's newer to the market, there's just so many more opportunities for me to express my opinion or have an investment thesis.