How Former PepsiCo CEO Indra Nooyi Inspired Dow’s Supply-Chain Overhaul
Inspired by consumer-goods tracking, Dow CEO Jim Fitterling spearheaded a major upgrade to the chemical giant's logistics visibility. He explains how adopting new customer-experience metrics and AI-driven capabilities allowed Dow to offer Amazon-style tracking and delivery windows for heavy industrial materials. Photo: WSJ Leadership Institute
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WSJ Leadership Institute Presents: Leaders
The WSJ Leadership Institute Presents: Leaders. A new podcast series bringing you revealing conversations with top executives shaping business today. Hosted by Alan Murray, president of the WSJ Leadership Institute, the series goes beyond headlines to explore how leadership really works in times of upheaval, transformation, and uncertainty. Our first episode was released Monday, Sept. 22, at 5:00 a.m. ET, with new episodes every other Monday.