Inside Marriott CEO Anthony Capuano’s Strategy to Win Customers—and Keep Them
Marriott’s CEO speaks with the WSJ Leadership Institute’s Alan Murray about the company’s strategy around direct booking, loyalty programs, and opening thousands of new hotels. And how Marriott's approach to AI reveals how much technology can—and can’t—do. Recorded on June 24, 2026. Photo: Maurizio Martorana for the Wall Street Journal
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WSJ Leadership Institute Presents: Leaders
The WSJ Leadership Institute Presents: Leaders. A new podcast series bringing you revealing conversations with top executives shaping business today. Hosted by Alan Murray, president of the WSJ Leadership Institute, the series goes beyond headlines to explore how leadership really works in times of upheaval, transformation, and uncertainty. Our first episode was released Monday, Sept. 22, at 5:00 a.m. ET, with new episodes every other Monday.
