Name: AT&T CEO on Moving From Connected Devices to Connected Households
Uploaded: 2025-03-21T12:43:00Z
Duration: 1 min 36 s
Description: John Stankey, CEO of AT&T, talked to Barron's Andy Serwer about the wireless provider's operating model. This conversation was recorded on Feb. 25, 2025.

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John Stankey, CEO of AT&T, talked to Barron's Andy Serwer about the wireless provider's operating model. This conversation was recorded on Feb. 25, 2025.

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AT&T CEO on Moving From Connected Devices to Connected Households 

You wrote something on an analyst call a while back, or something from an analyst call, where you said, "We move away from handsets and routers in cars that are connected to households that are connected." Is that speaking to that a little bit?

Yeah, the way I think about it, and I try to use this as a guiding principle as to how we think about operating the business moving forward, y'know, most of our customers, when they wake up in the morning, what's important to them is getting on the internet. They don't necessarily think about, "Gosh, I relish managing a unique relationship for my broadband in my house! And I want some other relationship when I get on an airplane and travel or in my car or on the go." They just want to get on the internet. And really what AT&T should be able to do for a customer is say, "Establish a relationship with me. I'll just make sure you're on the internet wherever you go." And if we can march toward that North Star, if we can accomplish that, I think we have a place in consumers' and business' mind moving forward. It's gonna require us to stitch together networks other than our own to make that happen, but who's better to do that than us? And certainly, that's probably not what you want to be doing with your free time when you're at home.

But it's sort of like what happens when you travel abroad, right? If you have a relationship with a US carrier, you just go there and, bing, it's supposed to connect to the local partner. That's correct.

Which it often does pretty well.

And when it doesn't, you're a little annoyed .

No, people just, to your point, people assume this stuff is gonna work and that's on you guys, right?

They should, and that's how it should be.

AT&T CEO on Moving From Connected Devices to Connected Households

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