Name: How Does a Cybersecurity Company Measure Success?
Uploaded: 2025-07-11T17:53:00Z
Duration: 2 min 16 s
Description: Okta CEO Todd McKinnon is focused on providing choices to customers, not on negativity and threats.

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Okta CEO Todd McKinnon is focused on providing choices to customers, not on negativity and threats.

https://m.wsj.net/video/20250721/dcdaaced-b59d-4e16-99e6-eeae78bcceb3/1/hls/manifest-hd-wifi.m3u8

How Does a Cybersecurity Company Measure Success?

So how do you measure success though? I mean, you're looking to prevent bad actors, bad events, and, you know, but you've said in an interview like this situation's bad, it's worse and, you know, not getting any better. So how do you measure and tell people what you've prevented?

Yeah, it's interesting in the cybersecurity industry, there's all this focus on the negative and the threats of what could happen. We actually take a little bit of different approach. We try to be positive and say, what do we allow our customers to do? We give our customers, one of the hallmarks of our infrastructure is that we really give our customers choice and they can choose whatever piece of technology they want to use in their companies, and we'll make sure it's secure and easy to set up. So it's almost, we judge ourselves on how many different types of technology and how much value our customers get out of that technology. That's our hallmark. There's other folks in our industry that have a different approach. They wanna sell identity as part of their applications or as part of their platform. Big companies do this like Amazon and Microsoft and Google to some degree. We have a different approach. We wanna sell identity, management, authentication, and really hang our hat on the flexibility that we have to connect to different systems and let our customers get the value out of that technology.

Yeah, I get it, but still, I mean, to me a little bit, it's a case of, you know, there was 100 last year and now there's 75 this year, or we stopped 75.

Yeah, that's a great example. So many customers have have what they call phishing attacks, where you get the email or someone says, Hey, click on this link and it goes to a fake website. You type in your password and now the threat actor has your password and they can log in as you. We can eliminate that from companies. So if they use Okta, we don't use passwords anymore. They can use their fingerprint, they can use their face ID, and so it's phishing resistant, they can't be phished. We look at actually, hey, how many phishing attacks did you have last year? I was talking to the CIO, Chief Information Officer, of a big healthcare company, and he said, he gets 800,000 a month. 800,000 a month, accounts of his customers stolen from phishing, and we can take that down to near zero.

How Does a Cybersecurity Company Measure Success?

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